Frequently Asked Questions
1. How do I design my number plate? I’ve never designed anything before.
Totally normal, most riders haven’t designed graphics before.
That’s why we created easy, step-by-step videos on our JB Plates YouTube channel to guide you through the full design process.
https://youtu.be/7WAiNsCa7aY?feature=shared
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2. Do you offer design assistance?
No. All plates are customer-designed only. We do not finish or modify designs.
If you need help, please watch our YouTube tutorials for guidance.
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3. What bikes do your plates fit?
We currently support most popular electric dirt bikes, including:
• Sur-Ron models
• Talaria models
• Additional e-moto setups
If you’re unsure, send us a photo of your bike’s front end and we’ll confirm fitment.
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4. How long does production take?
Once you submit your final approved design, production takes 1 week or less depending on workload prior to shipping.
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5. When will my order ship?
All shipping times, carriers, and delivery estimates can be found on our Shipping page.
See full details at https://jbplates.com/policies/shipping-policy
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6. Do you offer expedited shipping?
Yes! Upgraded shipping options are available at checkout. Keep in mind the shipping time window only begins after the item is shipped.
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7. What are the plates made of? Are they durable?
JB Plates are made from a high-quality, rigid 16mm thick material built to handle off-road riding. They’re durable, weather-resistant, and designed for long-term use with very high-quality sticker material to adhere for extended periods of time!
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8. Can I reorder the same design later?
Yes! If you uploaded a design previously, you can reorder anytime using the same file.
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9. Can I return a custom plate?
Because every plate is custom-made, we cannot accept returns unless it arrives damaged or an error happens on our end.
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10. Do you ship internationally?
Yes! International shipping is available. Delivery times vary by country