Frequently Asked Questions

1. How do I design my number plate? I’ve never designed anything before.
Totally normal, most riders haven’t designed graphics before.
That’s why we created easy, step-by-step videos on our JB Plates YouTube channel to guide you through the full design process.
https://youtu.be/7WAiNsCa7aY?feature=shared


2. Do you offer design assistance?
No. All plates are customer-designed only. We do not finish or modify designs.
If you need help, please watch our YouTube tutorials for guidance.

3. What bikes do your plates fit?
We currently support most popular electric dirt bikes, including:
• Sur-Ron models
• Talaria models
• Additional e-moto setups
If you’re unsure, send us a photo of your bike’s front end and we’ll confirm fitment.

4. How long does production take?
Once you submit your final approved design, production takes 1 week or less depending on workload prior to shipping.

5. When will my order ship?
All shipping times, carriers, and delivery estimates can be found on our Shipping page.
See full details at https://jbplates.com/policies/shipping-policy


6. Do you offer expedited shipping?
Yes! Upgraded shipping options are available at checkout. Keep in mind the shipping time window only begins after the item is shipped.

7. What are the plates made of? Are they durable?
JB Plates are made from a high-quality, rigid 16mm thick material built to handle off-road riding. They’re durable, weather-resistant, and designed for long-term use with very high-quality sticker material to adhere for extended periods of time!

8. Can I reorder the same design later?
Yes! If you uploaded a design previously, you can reorder anytime using the same file.

9. Can I return a custom plate?
Because every plate is custom-made, we cannot accept returns unless it arrives damaged or an error happens on our end.

10. Do you ship internationally?
Yes! International shipping is available. Delivery times vary by country